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Career

Location: Jharana Jungle Lodge, Tadoba Navegaon gate
Job Responsibilities
  • Build and maintain positive relationships with all guests in order to anticipate their needs, meet up to their expectations and resolve any queries/issues.
  • To maintain high level of product and service knowledge, special programs and events, promotional activities and schemes at Jharana Jungle Lodge and the ability to verbally communicate this knowledge in order to educate customers.
  • Handle complaints according to Jharana Jungle Lodge guidelines and in a way that leaves customer satisfied and impressed. Should be open to accept negative feedback, problem solving etc.
  • Plan and coordinate the provision of friendly, efficient services to guests and all promotional activities targeting guests.
  • Train, brief and assist all departments in being receptive towards guests needs.
  • Interact with staff across all levels, in a professional and positive manner to foster good rapport, promote team spirit and ensure effective communication.
  • To gain a thorough understanding of all procedures in Store and follow all procedures as outlined in the Jharana Jungle Lodge SOP.
  • To communicate with the Operations Head regarding any changes, problems, or complaints at the store level.
  • Commitment to Jharana Jungle Lodge Values of passion, accountability, consistency, inspiration and integrity and display behaviour consistent with these Core Values.
  • Should be well aware of daily, weekly and monthly sales in order to achieve the target projected.
  • Following and delivering all the food safety rules.
  • Complying with SOD & EOD process.
  • Assisting Area Operations Manager/ Operations Head in branding exercises.
  • Ability to train all staff as required by Jharana Jungle Lodge.
  • Expected to cope from the stress and pressures brought about by this job.
Desired Candidate Profile
  • Ability to conduct briefing, training & discipline to the staff. Experience in dealing with junior level staff.
  • Must be adherent to grooming and hygiene related matters and should have an eye for detail.
  • The ability to engage customers and build good relationships and rapport with guests.
Education-

Any Graduate: Any Specialization, BHM - Hotel Management

Job Location: Jharana Jungle Lodge, Tadoba

Company Profile:

JharanaJunglelodge.com

Its 5 star property in Tadoba Navegaon gate, near Nagpur, having 22 luxury rooms

Location: Jharana Jungle Lodge, Tadoba Navegaon gate
Job Responsibilities
  • Responsible for handling of incoming & outgoing calls.
  • Make sure to demonstrate professional & polite responses in telephone responses.
  • Visitor Management- Receive, inform, guide visitors including co-ordination.
  • Responsible for handling front office reception and administration duties.
  • Handling calls and directing the calls to concerned person / extension thru EPABX.
  • Have to handle stationary.
  • Greeting and assisting client, visitor, vendor etc...
  • Handling courier / order dispatches, entry of inward mails & disbursing to concerned.
  • Department / individual.
  • Maintaining Dispatch entries in the system.
  • Supervising Housekeeping and essential maintenance services.
  • Meeting room / Training Hall Management.
  • Ensures the staff movements in and out of organization.
  • General administrative and clerical support.
  • Prepare letters and documents, schedule meetings and travel for executives.
  • Hotel Booking, Car booking, flight bookings etc.
  • In addition to the above functions, any other assignment / job given by the management.
  • occasionally or daily basis to be performed respectively.
Desired Candidate Profile
  • Having min.1 year of experience in Front Office Operations or Hotel Management fresher or Any Hospitality Industry.
Education-

Any Graduate: Any Specialization, BHM - Hotel Management

Job Location: Jharana Jungle Lodge, Tadoba

Company Profile:

JharanaJunglelodge.com

Its 5 star property in Tadoba Navegaon gate, near Nagpur, having 22 luxury rooms

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